WHAT IS OUR TRADE PROCESS?

Please be sure to go through trade items for cleanliness before bringing them into our stores.​​

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• We do not offer cash for items we take

• There is a trade limit of 2 bags or boxes (equivalent to a paper grocery bag) per customer per day

• Larger trades are welcome but must be dropped off.

• We evaluate each item based on condition, popularity, and our current inventory (what we don't currently have on our shelves).

• For items we accept, the trade credit for:

  • books are 1/4 of the original cover price (MSRP)

  • movies & music are 1/2 of our selling price

• Your credits are good for use at all Book Exchange locations in Hampton Roads

• A typical trade takes about 10-15 min but this depends on the volume, age, and condition of the books (books with no ISBN may take longer)

• You can "Drop-Off" your trade with us at anytime (we will give you a call when we are done)

• Anything we cannot accept must be picked up within 48 hours of notification (or) you can donate through us.

• Any items not picked up within 48 hours will be automatically donated

• We are not a non-profit organization and are unable to issue a tax receipt for donated items

• All trades are at the discretion of the Book Exchange staff. Items that are unclean, have excessive pet dander, bugs, etc., will be turned away to ensure the safety of our customers and staff. ​

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WHAT DO WE TAKE?

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• ​We accept Books, Audiobooks, CDs, DVDs, Blu-Rays, Vinyl Records, Comics and Graphic Novels, 45 rpm singles & music Cassette Tapes in good condition.  All media must be brought in with cases and contain original artwork for the item(s).

• We accept fiction and non-fiction of various genres in paperback and some in hardcover (depending on the subject, year of publication, and the current demand).  The more recent or in-demand the item(s), the better!

• We take many books, movies, and music in nearly every category.  Bring them in and we'll happily look at them.

• Books must be clean, in good condition, and have little to no notes, underlining, highlighting, etc. 

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WHAT DON'T WE TAKE? ​

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• Books with excessive damage.

• Books, movies, and music with evidence of mold, insects, or pet hair.  All Items must be brought to us in clean containers or bags.  

• Encyclopedias and magazines.

• CDs, Vinyl Records, Cassette Tapes, DVDs, and Blu-Rays without the original cover/artwork and cases.  

• VHS tapes or Audiobooks on cassette.

• Advanced Reader Copies (ARCs) or Book Club editions of books (Reader's  Digest Condensed, etc.)

• Books, movies, and music with explicit or parental advisory contents.​

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DONATIONS

• You can donate books, magazines, CDs, DVDs, Blu-Rays, vinyl records, and cassette tapes through us

• We do not accept VHS tapes for donations

• All donated items are sent to various non-profit organizations such as Salvation Army, Goodwill, Better World Books, etc.  We also hold a charity sale for all donated items each month to help local non-profit organizations of Hampton Roads.  All proceeds from the event are donated to the organization of the month.  

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